FAQs

How do I make a booking?

 Via telephone or preferably through our ‘Instant Online Quote’ booking engine.

When will I receive confirmation of my booking?

You will receive a welcome email containing your login password on your first booking with us. You will automatically receive an GMC Journey Acknowledgement’ email for the journey(s) you have made. You will manually receive a ‘Journey Details’ email when the journey has been assigned to a driver. This will contain the pick up instructions and the driver’s telephone number.

When will receive my Sales Receipt?

Your Sales receipt will automatically be sent to you on the evening of the transfer

How many intermediaries are there between Goldwing Mini Cab and the taxi-drivers?

There are no intermediaries; that is another reason why we have the cheapest prices online. We put you in contact with the drivers directly.

How do I find my driver from an airport, port or station?

The pick up instructions will be contained in the ‘Journey Details’ email.

What is a ‘Meet and Greet’ service?

A ‘Meet and Greet’ service is whereby the driver will park his vehicle and meet you with a name board in the appropriate place i.e an Arrivals Hall.If you have any problem with your reservation or with the driver, please contact us through the online chat or by email. Our customer and after sales support personnel are here to assist you in case you have any difficulties.

Will I incur any extra charges if my plane is delayed?

No, we will track your plane's progress when it is in the air.

Is Your Company licensed and fully insured?

Yes, We are fully licensed. All our vehicles are also insured.

What do I do if I don’t know the postcode?

Enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.

What happens if I haven’t received confirmation and my transfer is imminent?

Please call 02085544522 and we will deal with your booking as quickly as possible.

Will you meet us anytime of day or night?

Yes, as all bookings are pre booked we can provide a 24hr service.

Can I smoke in the car?

No. GMC operates a strict non smoking policy in all their vehicles.


 
Fixed Price
Advanced Booking
Driver waiting at arrivals
24/7 Customer services